Census FAQs

We want to make sure you have answers to all of your questions about the 2020 Census.


How can I respond?

Online: You can respond online even if you have received a paper form in the mail. Respond here: https://my2020census.gov/

For more information: Help Responding Online

By telephone: Call 844-330-2020 to complete the Census.

By mail: Fill out the paper form that you received in the mail. For more information: Help with the Paper Form


What if someone from the Census Bureau calls me or comes to my door?

If you do not respond via mail, telephone or online or if the response is incomplete, a Census taker may visit your home. 


If someone visits your home later this year to collect information for the 2020 Census, check to make sure they have a valid ID badge with their photograph, a U.S. Department of Commerce watermark, and an expiration date. Census workers may also carry Census Bureau bags and other equipment with the Census Bureau logo. 


Call the Regional Census Office at 212-882-7100 to verify the identity of a Census taker.


For more information: Follow Up Calls and Visits


Who should I count? Who is counted in my household?

Anyone living in your household on April 1, 2020 should be counted.

For more information: 

Who You Should Count

Address and Residence Help


Does the Census questionnaire ask about citizenship?

The 2020 Census does not ask whether you or anyone in your home is a U.S. citizen. Everyone living in the country is counted, including non-citizens. 

For more information: Citizenship Status

re: Questions about Place of Birth, Citizenship, and Year of Entry


What about the gender question on the Census questionnaire? 

The Census has a question that asks people to identify as either male or female. 


There is no option that acknowledges non-binary community members. The Census does not cross reference with other documents like passports or licenses, so people can identify how they like on the form. 


However, for nonbinary folks, if they choose to leave this question blank, they will still be counted in the Census. The blank simply means a Census taker might call or visit you in an attempt to gather information.


For more information: LGBT+ Census Resources


Who can see my information?

The Census Bureau is required by law to protect any personal information collected and keep it strictly confidential. The Census Bureau can only use your answers to produce statistics. 


Your answers cannot be used for law enforcement purposes or to determine your personal eligibility for government benefits. 


For more information: 



For more information:

Census.gov Help and FAQ

Census 101